Bandung, September 25, 2026 – KB Bank Syariah held the grand opening of its Buah Batu Sub-Branch Office (KCP) on Friday (September 25). The Buah Batu KCP is the result of relocating the Universitas Muhammadiyah Bandung Sub-Branch; its establishment is part of KB Bank Syariah’s efforts to expand access and bring Sharia banking services closer to the public and business owners in Bandung, particularly in the Buah Batu area and its surroundings.
The event was inaugurated by KB Bank Syariah’s Business Director, Santi Aji Yuniasih. The presence of the Buah Batu KCP is expected to make it easier for customers to access Sharia financial services, ranging from daily transaction needs to tailored fund-gathering and financing solutions.
"Through this Buah Batu Sub-Branch, we aim to be closer to the community. We hope this office becomes a place where customers can receive services that are easily accessible, responsive, and, of course, compliant with Sharia principles," said Santi.
According to Santi, strengthening branch office services must go hand-in-hand with the development of digital services. A physical office allows customers to receive direct guidance and consultation, while digital channels offer convenience for daily transactions. With these options available, customers can utilize the services that best suit their needs.
"We want every customer to feel supported when visiting our office, whether to conduct transactions, seek product information, or discuss their financial needs. After all, excellent service begins with the willingness to listen to and understand customer needs," Santi added.
The opening of the Buah Batu KCP also serves as an opportunity for KB Bank Syariah to raise public awareness regarding Sharia-compliant financial services. Through direct interaction with customers, the bank can clearly explain the benefits and characteristics of its products, ensuring the public is well-informed before choosing financial services. For business owners in the Buah Batu area, closer access to the service office is expected to facilitate communication regarding transaction needs and business development. KB Bank Syariah is committed to providing excellent service and building long-term relationships with customers and the local community.