Jakarta, September 23, 2026 – PT Bank KB Bukopin Syariah has officially launched its Cardless Cash Withdrawal (CCW) service as part of efforts to strengthen its digital transformation and enhance transaction convenience for customers. The launch was marked by the KB Bank Syariah Cardless Cash Withdrawal Grand Launch event held on Wednesday, September 23, 2026.

The Cardless Cash Withdrawal service enables customers to withdraw cash from compatible ATMs without using a debit card. Customers simply need to access the Cardless Cash Withdrawal feature via the BISA Mobile application and follow the provided transaction steps to obtain a withdrawal code.

KB Bank Syariah President Director A. Iwan Ch. stated that the launch of this service is part of the company's commitment to providing Sharia banking services that are increasingly convenient, secure, and relevant to the public's needs.

"The launch of Cardless Cash Withdrawal represents a tangible step by KB Bank Syariah in addressing the evolving transaction needs of customers, who increasingly prioritize speed, convenience, and security. Through this service, customers can withdraw cash without carrying a debit card; they simply use the BISA Mobile application," said Iwan.

He added that the development of digital services is not merely focused on utilizing technology but is also aimed at delivering benefits and a superior transaction experience for customers.

"We want to ensure that our innovations provide tangible benefits while upholding principles of prudence and transaction security. We hope this service will facilitate and expand customer access to more practical and modern Sharia banking services," he added.

To use the service, customers can open the BISA Mobile application, select the Cash Withdrawal (CCW) menu, specify the withdrawal amount, and obtain a transaction code. Subsequently, the code is used at an ATM that supports the CCW service to complete the cash withdrawal process according to the provided instructions. With the launch of Cardless Cash Withdrawal, KB Bank Syariah aims to enhance customer transaction convenience and flexibility while strengthening the company's digital service ecosystem. This innovation is also part of KB Bank Syariah's ongoing efforts to provide Sharia financial solutions that are inclusive, adaptive, and beneficial to the community.